Important Information
At Sitges BnB Rooms, we want to ensure all our guests have a pleasant and safe stay. These Terms and Conditions are designed to clarify expectations and ensure a harmonious environment for everyone. Please read them carefully before your arrival.
Frequently Asked Questions
Here are some frequently asked questions regarding our terms and conditions at Sitges BnB Rooms, designed to provide clarity and ensure you have all the information you need for a smooth and enjoyable stay.
What is the single most important thing I should know about staying at Sitges BnB Rooms?
Our Terms and Conditions are in place to ensure a comfortable and respectful environment for all guests. Your cooperation is greatly appreciated.
What actions could lead to immediate cancellation of my stay?
Disrespectful or impolite behaviour towards staff or other guests, as well as failure to maintain cleanliness in your room and common areas, could result in immediate cancellation of your stay without refund.
What is the damage policy?
If you cause damage to the property during your stay, you could be asked to pay up to € 300 after check-out, according to this property's Damage Policy.
Are pets allowed?
Unfortunately, pets are not allowed at Sitges BnB Rooms.
Are there any specific rules about using the Sitges-bnb-rooms.com Services?
Yes, Sitges-bnb-rooms.com may offer business partners access to online user accounts, including Connect (extranet) and the Affiliate Partner Centre (hereafter the “Sitges-bnb-rooms.com Services”). Individuals with access to these user accounts either due to an agreement directly with Sitges-bnb-rooms.com or on behalf of a business partner of Sitges-bnb-rooms.com (hereafter the “Master Agreement”), must adhere to the following Terms of Use. You agree not to, and not to allow third parties, to use the Sitges-bnb-rooms.com Services for other purposes than agreed to in the Master Agreement, and not: • To send unsolicited commercial emails to guests • To make misrepresentations, including hiding your identity • To upload viruses, malware or other malicious code • To alter, disable or circumvent any processes built into the Sitges-bnb-rooms.com systems • To damage, disable, impair and/or overburden the Sitges-bnb-rooms.com systems • To reverse engineer any of the features offered by Sitges-bnb-rooms.com • To copy and further use the Sitges-bnb-rooms.com trademarks unless explicitly agreed to by Sitges-bnb-rooms.com • To disclose, share or resell any login details • To grant access to the Sitges-bnb-rooms.com systems to third parties for commercial or any other reason without Sitges-bnb-rooms.com’s explicit written agreement • To use the Sitges-bnb-rooms.com Services in violation of applicable law, including the legal rights of others. This includes uploading content that violates third party intellectual property rights Any loss or misuse of login credentials must immediately be reported to support@sitges-bnb-rooms.com Failure to comply with these Terms of Use may lead to suspension of your access to the Sitges-bnb-rooms.com Services. Sitges-bnb-rooms.com retains the right to take further legal steps, including termination, in accordance with the respective Master Agreement.
How can I quickly contact you in case of damages or issues?
Please be aware of our curfew, Entry to the property will be closed between the hours of 22:00 and 07:00. If you have any damages during this time please wait until after 07:00. For any issues arise during your stay, please contact us immediately, during opening hours, at [[phonenumber]].
Are parties allowed?
Parties/events are not allowed at Sitges BnB Rooms to ensure a quiet and comfortable environment for all guests. Additionally, guests must be quiet between 22:00 and 07:00.
Staying with respect
Thank you for choosing Sitges BnB Rooms. By understanding and adhering to these terms, you contribute to creating a welcoming and enjoyable experience for everyone.